Support
Something not working?
Email support@rauha.ai. It reaches a person. Expect a reply within two working days.
RAUHA is early and made by one person, so please say which assistant you were using and what you asked. That is usually enough to find it.
Faster than emailing
- The assistant says it has no memory tools
- RAUHA is not connected in that client at all. Connect it. In ChatGPT that is the app connector; everywhere else it is a one-time server entry — see the setup reference on the skill page.
- It says unauthorised
- Connected, but the credential is missing, wrong or revoked. Create a fresh key under Keys and replace the old one. In OpenClaw this is usually RAUHA_KEY not reaching the gateway process, which is separate from your terminal.
- It never saves anything
- Usually correct behaviour, not a fault. RAUHA only keeps things that are settled — a real choice with a reason, something learned that will last, a commitment with a date. Ordinary work saves nothing. If you want something kept, say "remember this".
- It cannot find something you know you told it
- Either it was never kept, or the words do not match. Search finds the words in the entry, so try the noun you actually used at the time. If it still finds nothing, it was not kept — the assistant is told never to invent one to fill the gap.
Deleting your account
Email privacy@rauha.ai and everything goes — the memory, the account, the keys. There is no self-service button yet. Ask and it is done.
Security
If you think a key has escaped, revoke it under Keys — it takes effect immediately and leaves your other assistants working. If you have found a vulnerability, mail support@rauha.ai rather than filing it publicly, and we will credit you if you want the credit.
RAUHA Memory is operated by GYMFLOOR AI LTD. See privacy and terms.